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April 2007 issue

Contents
News
Travel News
Agency News
Agency Survey
Feedback
Direction
Special Report
Market Report
Course Guide
Spotlight
Destination
City Focus
Status

Contact Point:
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Italy feedback

High satisfaction rates and a greater use of agents among students characterised our Feedback survey on Italy. The nationality mix remained varied despite a decrease in the number of US students going to learn Italian in Italy.

Italy feedback at a glance
Total number of students: female 57, male 20, (unknown 5) 82
Average age of students in years: 34.3
Average length of programme in weeks: 8.1
Average number of students in class: 5.2
Average number of hours of language tuition per week: 20.4
% of students who found their course through an agent: 24
% of students who booked through an agent or adviser: 32
% of students who had been on another lang. programme: 35
% of students who would recommend their school: 100

Respondents by world region of origin Top nationalities
W Europe (47%)
Asia (15%)
North America (11%)
C & E Europe (10%)
Australasia (6%)
Unknown (6%)
C & L America (5%)
1. German 12%
2. Japanese 11%
3. UK 8.5%
3. US 8.5%
5. Romanian 7%
6. Swiss 5%
6. Australian 5%
6. Brazilian 3%
9. French 4%

In my class there are... How will you use your Italian in the future?
Too many students (1%)
Too many students of my language (2%)
Too many students from one other countries (9%)
None of these (77%)
Unknown (11%)
Coll. study in Italian (18%)
College study at home (9%)
Current or future work (49)
For pleasure only (20%)
No reply (4%)

How did you find your programme? Standard of the teaching
1. II found it on the Internet (37%)
2. It was recommended by a friend/relative (33%)
3. It was recommended by an agent (24%)
4. I saw it advertised (4%)
No reply (2%)
Excellent (73%)
Good (12%)
Satisfactory (2.5%)
Unsatisfactory (2.5%)
Unknown (10%)

Standard of your academic programme What is your accomodation while in Italy?
Excellent (35%)
Good (36%)
Satisfactory (11%)
Poor (1%)
Unsatisfactory (1%)
Unknown (16%)
Host family (25%)
Residential/single room (22%)
Residential/dormitory (10%)
Other (38%)
Unknown (5%)

Standard of your social programme? Standard of your accommodation
Excellent (28%)
Good (35%)
Satisfactory (14%)
Poor (1%)
Unsatisfactory (1%)
No reply (21%)
Excellent (36%)
Good (33%)
Satisfactory (21%)
Poor (4%)
Unknown (6%)

Did you book your course through an agent or an educational adviser?
Yes (32%)
No (64%)
Unknown (4%)

Before looking for your course, did you know where you wanted to study?
Country
Yes (83%)
No (11%)
Unknown (6%)
City/town
Yes (67%)
No (27%)
Unknown (6%)
School
Yes (34%)
No (60%)
Unknown (6%)

Student nationality
Italian language schools attract a good mix of nationalities according to the results of this year’s Feedback survey on Italy, with 24 different nationalities taking part in our survey overall. Western European countries provided the largest number of students although the second largest nationality represented this year was Japanese, which moved up from fourth place in last year’s survey (see Language Travel Magazine, February 2005, pages 16-17). The most noticeable change in nationality trends was a decrease in the percentage of students coming from the USA, accounting for just 8.5 per cent of the student body compared with 28 per cent last year. Language schools in Italy have previously reported that visa problems are having a detrimental effect on enrolments from a number of countries, including the USA (see Language Travel Magazine, February 2007, page 25).

Student motivation
The percentage of students studying Italian for pleasure decreased slightly this year, from 32 per cent previously to 20 per cent. In contrast, more language students were intending to go on to study at an Italian college or university, up to 18 per cent from 13 per cent last year. The average length of stay, however, did not change significantly and remained at around eight weeks. A 55 per cent majority were studying in Italy for six weeks or less although individual courses ranged from one week to 36 weeks. Overall, 20 per cent of respondents deemed themselves to be professionals, while 16 per cent were students, eight per cent were retired and a further five per cent were teachers. The age range of respondents varied from 19 to 71 years although the largest group – 29 per cent – was aged between 20 and 25.

Student enrolment
Agent usage for school selection was up from 19 to 24 per cent among students this year and 32 per cent chose to actually book their course through an agent compared with just 17 per cent last year. Reasons for choosing a school varied widely but recommendation from friends and family proved particularly popular. Other reasons included the provision of high quality host families, the friendliness of teachers and small class sizes.

Standard of the schools
Students viewed their schools extremely positively. One hundred per cent of those who answered the question said they would recommend their school to others. Class sizes and nationality mix were also given the thumbs up by students, with just 11 per cent saying that there were too many students of their own or another nationality in the class. Only one per cent felt that class sizes were too big. Thirty-two per cent of students were staying in residential accommodation, while just 26 per cent were staying with host families.

Living in Italy
The average cost of a one week course with accommodation was slightly lower than last year at e307 (US$399), compared with e354 (US$460) previously. Forty-two per cent of students thought that Italy was a fairly expensive place to study, whilst 29 per cent thought that costs were the same as at home. The local Italian people were also deemed to be friendly with 64 per cent of those surveyed saying that they found it easy or very easy to talk to the local people.


Thank you to the following schools for participating in our survey:
Accademia del Giglio, Florence; Accademia Italiano, Salerno; Associazione Lingue e Culture Europee, Bologna; Centro Fiorenza, Florence; Centro Puccini, Viareggio; Comitato Linguistico, Perugia; Europass, Florence; Istituto Dante Alighieri, Milan; Koine Center, Florence; Linguadue, Milan; Lingua IT, Verona; Omnilingua, Sanremo; Piccola Universita, Tropea; Solemar, Cefalu, Sicily; Sorrento Lingue, Sorrento; The Language Center, Todi.

Contact any advertiser in the this issue now

The following language schools, associations and accommodation providers advertised in the latest edition of Language Travel Magazine. If you would like more information on any of these advertisers, tick the relevant boxes, fill out your details and send.

Name

Company
Country

Telephone

Email


ACCOMMODATION
Britannia Student
       Services

ASSOCIATIONS/
GROUPS
English Australia
Perth Education City
Quality English

INSURANCE
Student Guard
       Insurance

WORKSHOPS / EXPOS
Alphe Conferences
CEC Network
ICEF Online
Language Travel
       Magazine Star
       Awards

SERVICES
Language Travel
       Phonecard

TOURIST BOARDS
Malta Tourism
       Authority

AUSTRALIA
English Australia
Perth Education City

CANADA
Bodwell College
College of New
       Caledonia
Immersion Baie-des-
       Chaleurs
National School of
       Languages

CHINA
Mandarin House

CZECH REPUBLIC
Global Study
       (Karlov College)

ENGLAND
Aspect
Basil Paterson
       College
Bell International
Bloomsbury
       International
Britannia Student
       Services
English Studio
Frances King
       School of English
IH London
ILS Nottingham
LAL Language
       and Leisure
       (England, Malta,
       South Africa, USA)
Living Learning
       English
Malvern House
       College London
Oxford Intensive
       School of English
       (Australia, England,
       France, Germany,
       Spain, USA)
Quality English
Queen Ethelburga's
       College
St Giles Colleges
       (Canada, UK, USA)
Study Group
       (Australia, Canada,
       England, France,
       Germany, Ireland,
       Italy, New Zealand,
       South Africa,
       Spain, USA)
SUL Language
       Schools
West Devon English
       Language School

FRANCE
Eurolingua Institute
       (Argentina, Austria,
       Australia, Belgium,
       Brazil, Canada,
       Chile, China,
       Colombia, France,
       Greece, Ireland,
       Italy, Japan,
       Malta, New
       Zealand, Spain,
       South Africa,
       Sweden,
       Switzerland,
       Portugal, UK, USA)
SILC - Séjours
       Linguistiques
       (England, France,
       Spain)
Home Language
       International
       (Argentina,
       Australia, Austria,
       Brazil, Canada,
       Chile, China,
       Czech Republic,
       Denmark, Egypt,
       Finland, France,
       Germany, Holland,
       Hungary, Ireland,
       Italy, Japan, Malta,
       NZ, Norway,
       Poland, Portugal,
       Russia, Spain,
       Sweden,
       Switzerland, UK,
       USA, Venezuela)

GERMANY
Prolog- International
       House Berlin

IRELAND
Atlantic Language
       Galway
Dublin City University
       Language
       Services
Dublin School of
       English
Galway Cultural
       Institute
High Schools
       International
       (Australia, Canada,
       England)
Swan Training
       Institute

ITALY
ALCE

MALTA
EC - English
       Language Centres
       (England, Malta)
Malta Tourism
       Authority

RUSSIA
AMBergh
       Management AB
       (Russia, Ukraine)

SCOTLAND
University of
       Glasgow

SPAIN
Comunicación
       Language School
Malaca Instituto -
       Club Hispánico SL

SWITZERLAND
EF Language
       Colleges Ltd
       (Australia,
       Canada, China,
       Ecuador, England,
       France, Germany,
       Ireland, Italy,
       Malta, New
       Zealand, Russia,
       Scotland, Spain,
       USA)

USA
ALCC - American
       Language
       Communication
       Center
ELS Language
       Centers
Hun School of
       Princeton, The
inlingua School of
       Languages
Kaplan Educational
       Centers (Canada,
       England, USA)
University of Illinois
       at Urbana-
       Champaign
Zoni Language
       Centers
       (Canada, USA)

WISE WISE

CANADA
Global Lifestyles
IH Vancouver
National School of
       Languages

ENGLAND
LAF
Tellus Group
Training Partnership
       Ltd. (The)
Twin Group

SPAIN
International House
       Sevilla - CLIC