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August 2010 issue

Contents
News
Agency News
Agency Survey
Feedback
Market Report
Direction
Special Report
Course Guide
Spotlight
Destination
City Focus
Status

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South Africa Feedback

Agent usage was up among the students who took part in our Feedback survey of South Africa this year. Satisfaction levels were high and the percentage of African students in schools had decreased.

South Africa Feedback at a glance

Total number of students: 71 (female 21, male 40, unknown 10)
Average age in years:
26.6
Average length of programme in weeks:
15.1
Average number of students in class:
6.7
Average number of hours of language tuition per week:
22.1
% of students who found out about their course through an agent:
34
% of students who booked through an agent or adviser:
44
% of students who had been on another language programme:
28
% of students who would recommend their school:
96


Respondents by world region of origin Top nationalities
1. Africa 34%
2. W Europe 18%
3. Latin America 17%
4. Asia 15.5%
5. Middle East 5.5%
6. C & E Europe 4%
No reply 6%
1. Congolese 18%
2. Korean 11%
3. German 8%
4. Gabonese 7%
5. Chinese 4%
5. Brazilian 4%
5. Turkish 4%
5. Mozambican 4%
5. Peruvian 4%
5. Sudanese 4%

In my class there are... How easy is it to practise your language skills with native speakers?
1. The right amount of students (72%)
2. Too many students from one other country (10%)
3. Too many students who speak my language (8%)
Too many students (6%)
No reply 4%
1. Quite easy (54%)
2. Quite hard (29%)
3. Very easy (13%)
4. Very hard (1%)
No reply 3%

How did you find your programme? Did you book your course through an agent or an educational adviser?
1. Recommended by a friend/relative (38%)
2. Recommended by an agent (34%)
3. I found it on the Internet (27%)
No reply 1%
Yes (44%)
No (48%)
Unknown (8%)

Student reasons for school selection included:
“It was cheap, had a good reputation and South Africa is a very attractive place to be”
“I wanted to visit an unusual country”
“It is a small school where people are interested in you as a person”
“Small groups, cheap price and near the ocean”

Before looking for your course, did you know where you wanted to study?
Country
Yes (70%)
No (20%)
Unknown (10%)

City/town
Yes (61%)
No (30%)
Unknown (9%)
School
Yes (41%)
No (49%)
Unknown (10%)


Student nationality
The most significant finding of this year’s Feedback survey of language students in South Africa was a rapid increase in the number of students from the Congo learning English in this country. Congolese students came out on top of all student nationalities and made up 18 per cent of the student body. Last year, the top nationality for South African language schools was Gabonese (see LTM, July 2009, pages 32-33) slipping into fourth place this year. Interestingly, Germans were the only European nationality to feature in the top ten, compared with four in 2009. A total of 22 different nationalities took part in our survey, although the largest group by far (34 per cent) were from the African world region – down from 43 per cent last year.

Student motivation
With 45 per cent of student respondents being in the 20-to-25 years age bracket, and over 50 per cent classing themselves to be university students, it is not surprising to note that 61 per cent said that they were learning English for either their studies back home, future studies in another country or future studies in South Africa. Thirty-five per cent of respondents said that they currently used English for work purposes while a further 49 per cent said that they were using their English for current university studies or both studies and work purposes. The serious intentions of students studying English in South Africa is further established by the relatively long average length of stay of 15.1 weeks compared with 14.8 weeks previously.

Student enrolment
Agent usage was higher among this year’s survey respondents compared with last year, with 44 per cent booking their course though an agent compared with just 23 per cent last year. Students were also more likely to have found their course through an agent this year (34 per cent compared with 15 per cent). Otherwise, the recommendations of friends and family was the most often used method of finding a school (used by 38 per cent of students) followed by the Internet which was used by 27 per cent of students. The largest group of students (34 per cent) were staying in host family accommodation while in South Africa, and a further 23 per cent were in residential accommodation.

Standard of the schools
Students in South Africa were generally very satisfied with their schools, and 96 per cent said that they would recommend their school to others. Sixty-three per cent of respondents rated their teachers as excellent, while a further 25 per cent said that they were good. Accommodation scored less well but 58 per cent rated their accommodation to be either excellent or good. Average class sizes were quite small at 6.7 students, which perhaps contributed to students’ satisfaction levels with just six per cent reporting that there were too many students in their class.

Living in South Africa
With an average cost of weekly tuition fees and accommodation being US$309, South Africa was found to be more expensive than their own countries by 41 per cent of students. When it came to students naming their favourite aspects of South Africa, the countryside came out on top, followed by the language, people and culture. Students especially appreciated the friendliness of local people and 66 per cent of them found it to be either very easy or quite easy to practise their English with the locals.


Thank you to the following schools for participating in our survey: Bay Language Institute, Port Elizabeth; EC, Cape Town; ELS, Cape Town; Good Hope Studies, Cape Town; International House, Cape Town; Jeffreys Bay Language School, Jeffreys Bay; Kurus English, Cape Town; Shane Global, Cape Town; South African School of English, Cape Town; Wits Language School, Johannesburg.
Contact any advertiser in the this issue now

The following language schools, associations and accommodation providers advertised in the latest edition of Language Travel Magazine. If you would like more information on any of these advertisers, tick the relevant boxes, fill out your details and send.

Name

Company

Country

Telephone

Email


ACCOMMODATION
Britannia Student
      Services  

AGENCIES
Boa Lingua  
Direkt Sprachreisen  
ESL-Language
      Studies Abroad  
Mundo Joven  

ASSOCIATIONS/
GROUPS
English Australia
Feltom
Groupement FLE
IALC International
International House
      World Organisation
MEI Ireland
Quality English

EVENTS
Alphe Conferences  

EXAM BOARDS
Cambridge Esol  
IELTS  
Pearson Education  
Trinity College
      London  

INSURANCE
PROVIDERS
Dr. Walter GmbH  
Student Guard
      Insurance  
Unicare  

SERVICES
InTouch
ICEF Agent
      Training
LTM Digital

TOURIST BOARDS
Malta Tourism
      Authority  

WORK EXPERIENCE
Australian
      Internships  
Twin Group  

AUSTRALIA
Ability Education
English Language
      Company  
Shafston
      International
      College

BELGIUM
CERAN Lingua
      International  

CANADA
CSLI  
ECSL  
ILAC - International
      Language Academy
       of Canada  
LSC Language
      Studies Canada  
Point 3 Language
      Center  
Richmond School
      District #38  
Stewart College
       of Languages  
Vancouver English
      Centre  

COSTA RICA
International House
      Costa Rica  
WAYRA Spanish
      School  

ENGLAND
Anglolang  
Beet Language
      Centre  
British Study
      Centres  
Cambridge Academy
      Of English  
Cambridge
      Education Group  
CATS Cambridge  
Capital School of
      English  
Churchill House  
Devon School Of
      English  
Discovery Summer  
Eastbourne School
      Of English  
Eckersley Oxford  
English Language
      Centre Brighton &
      Hove  
Frances King School
      of English  
Hampstead School
      of English  
ILS English  
International
      House London  
Kaplan Aspect  
Lake School of
      English  
Lewis School of
      English  
Liverpool International
      Language Academy
Living Learning
      English  
(The) London School
       of English  
Millfield School  
Kings Colleges
      (Prime Education)  
Queen Ethelburgas
      College  
Shakespeare
      College  
SKOLA  
Southbourne School
      of English  
Spinnaker College  
Stafford House
      Study Holidays  
St Giles Colleges  
Study Group  
University of
      Essex -
      International
      Academy  
Wickham Court
      School  
Wimbledon School
      of English  

FRANCE
Accent Francais  
Alpha B Institut Linguistique  
CLE  
College International
      de Cannes  
Ecole PERL  
Ecole Suisse
      Internationale  
Education En
      France  
France Langue  
Idiom  
Institut de Langue
      et de Culture
      Françaises - ILCF  
International House  
Institut Europeen
      de Francais  
Institut de Langue
      et de Culture  
Langue Onze  
LSF Montpellier  
Lyon Bleu
      International  
Media Langues
      Caraibes  
Paris Langues  

GERMANY
International House
      Berlin - Prolog  

IRELAND
ATC Language
      and Travel  
Atlantic Language
      Galway  
Galway Cultural
      Institute  
The Linguaviva
      centre  

ITALY
Babilonia  
Scuola Leonardo
      Da Vinci  

JAPAN
Genki Japanese
      and Culture School
Kai Japanese
      Language School  

MALTA
Clubclass Residential
      Language School  
Global Village
      English Centre  
LAL Language
      Centres  

NEW ZEALAND
Languages
      International
      Christchurch  
Rotorua English
      Language Academy
      (RELA)  
Worldwide School
      of English  

PANAMA
EPA! Espanol en
      Panama  

PORTUGAL
CIAL- Centro de
      Linguas  

SCOTLAND
EAC Language
      Centres and
      Activity Camps.  

SOUTH AFRICA
Cape Engilsh
      Language School  
EC Cape Town  
Eurocentres Cape
      Town  
Good Hope Studies  
inlingua Language
      Training Centre
      Cape Town  
Interlink School
       
of Languages  
International House
      Cape Town  
Kurus English CC  
LAL Cape Town  

SPAIN
Escuela de
      Idiomas Nerja  
Malaca Instituto -
      Club Hispanico SL

SWITZERLAND
EF Language
      Colleges Ltd  
ESL Ecole Suisses
      de Langues  

USA
Boston School of
      
Modern Languages
Rennert  
University of
      California San
      Diego
Zoni Language
      Centers




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