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June 2004 issue

Contents
News
Travel News
Agency News
Agency Survey
Feedback
Direction
Special Report
Market Report
Course Guide
Profile
Destination
City Focus
Status

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Brazil back on form

The USA continues to decline in popularity among Brazilian students, according to our survey of agency business trends in Brazil last year. But overall, market growth is good and student confidence regarding outbound travel has returned.

Key points
The total number of students placed by 14 of the 15 agencies in our survey was 6,699

Individual agencies placed between 12 and 3,022 students on language courses last year

Average growth of combined agency business in 2003 was 17 per cent

The average spend on tuition and accommodation per week was US$327

Average length of stay increased to 11 weeks, up from eight weeks in our previous survey

Only 30 per cent of agencies charged a handling fee, down from 100 per cent in 2002

Word-of-mouth recommendation accounted for 52 per cent of agency clients

On average, each agency represented 41 language schools overseas in 14 countries


Top destinations Most popular courses
Canada 29%
UK 25%
Australia 15%
New Zealand 8%
USA 8%
Ireland 5%
Spain 5%
Other 5%
General 45%
Intensive 27%
Lang. + work 8%
Summer vac. 7.5%
Academic prep. 3.5%
Junior 3%
Business 2.5%
Exam prep. 2.5%
Other 1%

Reasons for language travel Age range of clients
Studies overseas 48.5%
Work 37%
Pleasure 10%
Studies at home 2.5%
Other 2%
19-24 48%
16-18 22%
25-30 19%
12-15 6%
31-50 4%
51+ 1%

How do agencies find new schools to represent? How do agencies recruit students?
Workshops 34%
Fairs/expos 29%
Internet 14%
Other 13%
LTM/ETM 9%
Other press 1%
WofM 52.5%
Website 16%
Press 14%
Other 8%
Mailshots 6.5%
Seminars 2%
TV/radio 1%

Percentage of agents who recognised each of the following organisations
Australia
Acpet 50%
English Australia 50%

Canada
Capls 57%
CSLP/CLC 36%
Pelsa 57%

France
Souffle 21%
L'Office 7%

Ireland
MEI~Relsa 36%

Italy
Asils 36%

Malta
Feltom 36%

New Zealand
Appel 21%
Crels 7%
Education NZ 78%
Fiels 50%

Portugal
Aeple 7%

Spain
Fedele 57%
Ole 43%

UK
ABLS 14%
Arels 93%
Baselt 43%
British Council 100%

Europe
Eaquals 29%

USA
AAIEP 36%
Accet 78%
CEA 14%
UCIEP 14%

International
Ialc 57%



Market growth
Brazil is back on form, after a dismal year in 2002, as reported in last year's Agency Survey (see Language Travel Magazine, June 2003, pages 12-13). The overall average growth rate of business, recorded across the 15 agencies that took part in our survey, stood at 17 per cent in 2003, with individual agencies recording growth rates as high as 50 or 100 per cent. However, four agencies did register a decrease in business last year. The busy times of the year for Brazilian agencies were during the southern hemisphere's summer - from December to February - and in the month of July.

Student trends
Continued studies overseas featured far more prominently in this survey as a reason for taking a language course abroad. In our previous survey, just 15 per cent of clients were studying overseas for this reason, while in 2003, the figure was 48 per cent, making it the most important motivating factor among students. The proportion of students in the age range for continued studies overseas, the 19-to-24 year old age range, was higher too, with almost half of all our respondents' clients falling into this age category last year. The second most important reason to study overseas was for work.

Course and destination trends
Canada remains the most popular destination while the USA's position has declined further over the past year, dropping from second position in 2002 to joint-fourth position in our 2003 survey. The UK is in number two position, followed by Australia and New Zealand, the latter of which shares its position with the USA. One agency forecast more bookings for Australia and New Zealand in the future. In terms of course trends, general and intensive language programmes continue to account for the majority of Brazilian bookings, while programmes incorporating work experience remain the third most requested course.

Agency business
The type of business conducted by the agencies that took part in our survey varies widely, with some agencies sending over 3,000 students per year while others only dealt with 12 individual bookings. Agencies were in agreement, however, regarding the language required by most clients, with English chosen by an overall 84 per cent of clients, followed by Spanish at eight per cent and then other European languages. Agencies estimated that after receiving advice, 50 per cent of clients changed their minds about which country to study in.

Forecast for 2003
The majority of agencies were positive about business performance in 2004. One agent told Language Travel Magazine that he had sold more programmes in the first two months of the year than in six months last year. Confidence in outbound travel is on the up among students, say agents, which in turn fuels their optimism for the future.


Economic overview

Brazil's economy declined last year by 0.2%, as interest rates were close to their highest level in four years. President Luiz Inacio Lula da Silva endorsed the interest rate rises in January in a bid to curb inflation. The result was restricted consumer demand and a slow economy.

The mood seems to have changed already in Brazil, with forecasters confident of a 3.5% growth in GDP this year, although they warn that sustained growth may be harder to achieve. Retail sales rose by 6% in January compared with the previous year.

The World Bank is optimistic about prospects for the Brazilian economy in 2004, predicting increased exports, mainly due to demand from China and from Argentina, with the economy of the latter country going through recovery.

Source: Bloomberg, Washington Times


Brazilian agents named a range of language programmes they work with, including, in Australia: HHH Language Centre, Brisbane; International House Queensland, various; Phoenix English Language Academy, Perth; Shafston International College, Brisbane. South Australian Government Schools, Adelaide. In Canada: Centre Linguista, Toronto. CLC Hawthorn, Vancouver; Guarasci Exchange Programme, St Catharines; ILAC, Toronto; ILSC, various; Languages International, Toronto; LSC, various; Pacific Global Language School, Vancouver; PLI, various; Tamwood International College, various; Saskatoon Public School Division, Saskatoon; University of Saskatoon/CSLI, Saskatoon. In France: Ecole des Roches, Paris. In Ireland: Emerald Cultural Institute, Dublin; ISI, Dublin. In New Zealand: AUT International House, Auckland; Christchurch College of English, Christchurch; Dominion English Schools, various. In the UK: Bell; various; Concord College, Shrewsbury; ELC Bristol, Bristol; Hampstead School of English, London; London School of English, London; LTC, Eastbourne; Malvern House, London; SNT International College, Bournemouth; St Giles Colleges, various; Stafford House School of English, Canterbury; Swan School of English, Oxford; Wimbledon School of English, London. In the USA: Converse International School of Languages, San Diego; ELC, Santa Barbara, CA; FLS International, Pasadena, CA; Intrax English Institute, various, New England School of English, Boston, MA; Zoni Language Centers, New York, NY. Worldwide: Aspect ILA; EF; ELS Language Centers; Geos, Embassy CES; Sprachcaffe.

Thank you to the following agencies for taking part in our survey: Britannia International English, Central de Intercambio, Circuito Mundial Intercâmbio e Cursos no Exterior, Embarque Turismo, Exel Turismo, ICL, Improvement, Kangaroo Tours, MA Intercâmbio & Turismo, Moinhos de Vento Turismo, Mundo-Brasil/Canada-Brazil Exchange Programmes, Pressto, True Way, SIC Travel Agency.

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