March 2002 issue

Travel News
Agency News
Agency Survey
Special Report
Market Report
Course Guide
City Focus

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Australia feedback

Thank you to the following schools for participating in our survey:

Access Language School, Sydney, NSW; ACTH Management, Melbourne, VIC; Australian Centre for Languages, Sydney, NSW; Billy Blue English School, Sydney, NSW; East Coast College of English, Brisbane, QLD; Embassy CES, various; International House Sydney, Manly, NSW; Language Studies International, Brisbane, QLD; OISE Sydney International School of English, Sydney, NSW; Queensland College of English, Brisbane, QLD; Shafston International College, Brisbane, QLD; St Marks International College, Perth, WA; Tafe International Education Centre, Liverpool, NSW; University of Queensland ICTE, Brisbane, QLD; University of Tasmania English Language Centre, Hobart, TAS; Wide Bay Tafe, Maryborough, QLD; Wollongong University College, Wollongong, NSW; World English, Perth, WA

The results of this issue's Feedback survey of students studying in Australia reveal that over three quarters of respondents had booked their language course through an agent, while average class sizes remain fairly large.

Germany feedback at a glance

Total number of students 124 (female 85, male 38, uknown 1)

Average age 28.1 years

Average length of programme 11.4 weeks

Average number of students per class 8

Average no. of hours of language tuition per week 18.6

% of students who found their course through an agent or adviser 24%

% of students who booked through an agent 61%

% of students who had been on another language programme 24%

% of students who would recommend their school 88%

Respondents by world region of origin In my class there are...
Africa (5%)
Asia (21%)
Central & Eastern Europe (7%)
Western Europe (50%)
Middle east (2%)
North America (12%)

Latin America (2%)
Unknown (1%)
Too many students (18%)
Too many students who speak my language (23%)
Too many students from one other country (9%)
None of these (48%)
Unknown (2%)

How will you use your French in the future?
For college study in France (21%)
For college study in my home country (12%)
For current or future work (33%)
For pleasure only (33%)
Unknown (1%)

How did you choose your programme?
I saw it advertised (13%)
I found it on the Internet (19%)
Recommended by an agent (24%)
Recommended by a friend (39%)
Unknown (5%)

What was the standard of your academic programme? Did you book your course through an agent?
Excellent (28%)
Good (52%)
Satisfactory (11%)
Poor (1%)
Unsatisfactory (1%)
Unknown (7%)
Yes (61%)
No (33%)
Unknown (6%)

Before looking for your course, did you know where you wanted to study? How easy was it to practise French with native speakers?
Yes (82%)
No (12%)
Unknown (6%)

Yes (44%)
No (51%)
Unknown (5%)

Yes (28%)
No (65%)
Unknown (7%)
Very easy (4%)
Quite easy (48%)
Quite hard (37%)
Very hard (10%)
Unknown (1%)

What was the standard of your social programme? What was the
standard of your accommodation?
Excellent (19%)
Good (42%)
Satisfactory (15%)
Poor (2%)
Unsatisfactory (6%)
Unknown (16%)
Excellent (23%)
Good (33%)
Satisfactory (19%)
Poor (4%)
Unsatisfactory (2%)
Unknown (19%)

What was the standard of the teaching? Top natinalities
Excellent (57%)
Good (34%)
Satisfactory (2%)
Poor (2%)
Unsatisfactory (2%)
Unknown (1%)
German (14%)
British (13%)
American (11%)
Swedish (9%)
Chinese (7%)
Korean (7%)
Japanese (5%)
Norwegian (4%)

Student nationality

This year, the top nationality among the international students who were studying French in France was German, which only made sixth place in last year's survey (see Language Travel Magazine, March 2001, pages 22-23). Last year's largest nationality, American, was in third place this year, behind British students, who were the second-largest group. Chinese also made an entrance into the league table of top nationalities for the first time this year, comprising seven per cent of students. By world region of origin, Western European students accounted for half of all respondents, back up to 1999 levels, following a drop to 35 per cent last year.

Student age and motivation

Although the average student age remained at just over 28 years in this issue's survey, there were fewer students in the 20-to-25 year old age bracket than last year. Their share was down from 39 per cent to 26 per cent this year, while 26-to-30 year olds made up 18 per cent of respondents this year, compared with only eight per cent in 2001. The two main reasons for taking a French language travel course was for work and, surprisingly, for pleasure - which accounted for 33 per cent of students compared with 23 per cent last year.

Student enrolment

This year, word-of-mouth recommendation was the reason why 39 per cent of students chose their school. A further 19 per cent had found the school through the Internet, and 13 per cent through an advertisement. Although this year, the proportion of students who first found out about their course from an agent or educational adviser was down to 24 per cent, an encouraging 61 per cent of respondents had actually booked their courses through agents (this question was not included last year).

Standard of the schools

Students rated the schools they were studying at highly, with 90 per cent saying the standard of the teaching was excellent or good, and 80 per cent saying the same of their academic programmes. The social programmes were said to be at least satisfactory by 76 per cent of students, and accommodation was similarly rated by 75 per cent of students. Overall, half of our respondents were staying with host families and 31 per cent in private apartments.

Living in France

The cost of living was said to be similar to home by 40 per cent of students. Looking at individual nationalities, those who found the cost of living to be higher in France than in their home countries included 63 per cent of Chinese students and 56 per cent of Koreans. Fifty per cent of Japanese found the cost of living in France to be the same, as did 64 per cent of Swedes, 56 per cent of British students, 38 per cent of Americans and 47 per cent of Germans.