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March 2006 issue

Contents
News
Travel News
Agency News
Agency Survey
Feedback
Direction
Special Report
Market Report
Course Guide
Spotlight
Destination
City Focus
Status

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High season

Despite the growing number of people who take language programmes outside of the peak season, the summer months in Europe in particular remain highly popular for language travel, as Gillian Evans reports.

Travel and tourism, including language travel, will always be a business that has its busy times. Tourists typically flock to warmer climates or to locations that offer certain seasonal activities such as water or snow sports. In the language travel industry, which is largely reliant on school pupils and university students, the peak business periods are also dictated by vacation periods. And, despite the growing appeal of language travel to those less restricted by these factors, demand for courses during peak times remains strong.

Summer school operator Lines, for example, which runs junior programmes in July and August in the UK and France, has increased its sales by around 15 per cent over the last four years and has been fully booked for the last two years with an average of 250 students per week, says Director, Dirk van Nieuwenborgh.

Seasonal patterns

The European language teaching market, which is largely dominated by teenage students who travel in the summer, experiences large peaks in enrolment from June to September. In the UK, Andrew Hjort at Melton College in York reports that they receive most of their students in July. This month alone accounts for 20 per cent of their annual enrolment and this figure has been increasing in recent years.

Despite its mild year-round climate, Malta's popularity as a summer vacation destination has resulted in its language teaching industry being highly seasonal. Although recent years have seen an increase of non-European nationalities travelling to Europe and a targeting by schools of population sectors more likely to travel off-peak, the market remains summer-centred. John Dimech of the Institute of English Language Studies (IELS) in Sliema, Malta, reports that July and August account for 38 per cent of their annual enrolments and 32 per cent of total student weeks.

But not all markets are like those in Europe. Australia and New Zealand experience less marked seasonal highs and lows. Generally speaking, the main student nationalities in these countries herald from Asia, which provides long-term students year round, while they also attract Europeans seeking sunshine during Europe's winter months as well as those travelling during a long summer vacation. In Australia in particular, many locations enjoy favourable weather throughout the year, making seasonality less of a problem. All these factors iron out annual enrolment patterns, according to Peter Chapple at Southern English Schools in Christchurch, New Zealand. "We really don't have a peak season here," he explains, "we have 'ripples' [in enrolment levels] rather than 'waves' and the ripples can come at any time."

Peak periods can also be determined by a school's range of courses. Ecole Suisse International in Paris, France experiences slightly different peaks as its core student body is interested in vocational training. The school therefore has two highs for student registrations: one in April/May and one in September/October, when students enrol on four-week intensive exam preparation programmes. Similarly, Abbey College, an international boarding school that also runs summer programmes in Malvern Wells in the UK, enjoys two peaks in enrolment: one in July for its summer school and one in September for the academic year, according to Philip Moere, Principal of the college.

Peak student profile

The general characteristics of the peak student market remain unchanged, with mostly European students enrolling on relatively short courses of up to four weeks. Anglo European School of English in Bournemouth, UK, is typical of many schools with its nationality mix during peak times. Brian Brownlee at the school reports, "The main nationalities we get in the summer are European – West and East – with Spain being number one. Out of the summer, we have a higher percentage of Asians, particularly Koreans."

At IELS in Malta, typical nationalities include German, Italian, Swiss, Austrian, Spanish and Russian, while during the rest of the year Japanese, Poles, Chinese, Koreans and Turkish also arrive at the school. Dimech explains why. "In some countries, Malta is mainly popular in the summer months and there are no direct flights other than during the summer months. On the other hand, some nationalities prefer to come to Malta in the winter when the climate is still mild and flights are available via a number of European hubs."

The average age of students during the peak months is also usually lower than at other times of the year with Hjort reporting an average age of 16 during July compared with 22 for the rest of the year. According to some sources, there is also demand from even younger learners for language courses during the high season. As a result, Lines has launched a new intensive programme for students from the age of seven, which, according to Van Nieuwenborgh, has been "extremely successful".

Full capacity

Although demand for summer programmes in Europe continues to grow, many schools are unable to increase their intake as they are running at full capacity during the peak months. At Anglo European, the months from June to September account for around 35 per cent of their annual intake, and Brownlee explains, "We are more or less jam packed at that time of year – there literally is not much room for growth."

Because of this, product innovation during the busy months remains low, with general intensive courses with activities being favoured by most peak season students. As Brownlee says, "The peak period is not a time for innovation. The basic 20 lessons [of] 15 hours of general English reigns supreme at this time. Why put on specialist programmes when we need all the space we have for the basic course?"

Dimech also believes that there may not be demand for anything more fancy during this period. "There has always been the need to offer different products from the other schools and to be creative; however, it is not always so easy to determine in advance [how] new ideas will be perceived by agents and students. Also one can be very creative but unless new ideas [bring an] increase of business, it would be pointless to offer new programmes that are not likely to sell."

One way in which many schools seek to expand business during the busy period is by launching additional seasonal centres. Anglo European launched a junior residential programme last year, which, according to Brownlee, "sold like hot cakes". IELS in Malta has also opened additional summer schools during its peak business months. "The main [school] is in Sliema which operates all the year round. We also have two summer schools: a small one for adults in Gozo [which operates from] May to October, and another one for teenage students that is open in July and August," explains Dimech.

But most providers intent on growing their business seek to spread their appeal to other months of the year. Ecole Suisse International, for example, which is not as busy during the summer months, has launched two new summer programmes to plug this gap. Sylvie Wormser at the school reports, "In order to even out the seasonal peaks we have created two new programmes [to be] launched in summer 2006: a teacher training programme for three weeks which is going to take place in Paris and Dijon; and a complete beginner course launched in July."

Another common method of expanding the peak season is through attracting a wider range of nationalities. This strategy has also been adopted by Ecole Suisse International, which has expanded its marketing activities to a "selection of countries in South America and Northern Europe, from which the students are more likely to enrol during the low season", says Wormser.


The issue of quality

"I think any student who attends a language course in mid-summer does not get such a good deal as those who come outside [the] peak season, no matter what school they attend," asserts Brian Brownlee at Anglo European School of English in the UK. "We do all we can to ensure that our summer students get as good a deal as possible but it is unrealistic to compare this with the low season."

Schools can experience many challenges during the peak business times that can affect the quality of the language travel experience. These include a shortage of permanent, experienced teachers, larger class sizes and a lack of good host family accommodation close to the school.

John Dimech at the Institute of English Language Studies (IELS) in Sliema, Malta, candidly recounts an experience at their school. "In the mid-90s we had a very high peak in the summer, running two big summer schools for teenagers besides our main one for adults. This meant that we were over-stretching ourselves to the extent that we ran into quality problems," he says. "Since then we have managed to increase our business in the off-peak [months] and there is no more pressure to increase our volume in the peak months and this gives us the advantage that we are never short of supply of the various resources, and can ensure these would be of a good quality."

Another problem during the peak months is that students, who are often on a tight budget, are looking for economy options, making schools work hard to deliver quality at low prices. In addition, Brownlee says, many agents try to negotiate price discounts during the peak season to pass on to their clients. "The last thing we would do is offer 'peak season' discounts or offers. We can fill the school at regular prices at that time so there is not sense in cutting prices," he attests.

Sylvie Wormser at Ecole Suisse International in Paris, France, believes the trend towards low prices is increasing. "We have noticed that students [of] all nationalities are more demanding as far as the price is concerned," she says. However, Andrew Hjort at Melton College in York in the UK argues that students have become less price conscious in recent years. This finding is backed up by Dirk van Nieuwenborgh at Belgium-based Lines, which runs summer schools in France and the UK. "Parents and students expect very high standards in our welfare and academic department. Price is not the major issue; service, security, staff and quality are," he says.

Contact any advertiser in the this issue now

The following language schools, associations and accommodation providers advertised in the latest edition of Language Travel Magazine. If you would like more information on any of these advertisers, tick the relevant boxes, fill out your details and send.

Name

Company
Country
Telephone

Email



ASSOCIATIONS/
GROUPS
Australian Council
      for Private Education
      & Training
Capls/ACELP
English Australia
English UK
FLE.FR
OLE - Español en
      Andalucia
Quality English

EXPOS/WORKSHOPS
Alphe Agent
      Workshops

SERVICES
GSM International

TOURIST BOARDS
Malta Tourism
      Authority

AUSTRALIA
Australian Council
      for Private Education
      & Training
English Australia
Sydney West
      International College
TAFE NSW English
      Language Centres

BELGIUM
CERAN Lingua
      International
      (Belgium, England,
      France, Ireland,
      Japan, Netherlands,
      Spain)

CANADA
Académie des
      langues de Trois -
      Pistoles
Access International
      School
Bodwell College
Capls/ACELP
Conestoga College
CSLI
East Coast School of
      Languages (ECSL)
ELS Language
      Centres
Geos Language
      Academies
IH Toronto
ILAC - International
      Language Academy
      of Canada
Inlingua Vancouver
International
      Language Schools
      of Canada
Intrax English
      Institute
Language Repair
      Shop, The
Language Studies
      Canada
Modus Language
      Institute
Pacific-Global
      Language Centre
Stewart College of
      Languages
University Canada
      West
Vancouver English
      Centre
      (Canada, Mexico)
Vancouver Premier
      College of
      English Language
Vanwest College
West Vancouver
      School District #45

CYPRUS
Lingua Summer
      School

ENGLAND
Anglolang Academy
      of English
Aspect (Australia,
      Canada, England,
      France, Germany,
      Ireland, Malta,
      New Zealand,
      Scotland, South
      Africa, Spain, USA)
Beet Language
      Centre
Bell International
Cambridge
     Academy of English
Churchill
      House/English Home
      Tuition Scheme
Cicero Languages
      International
Eastbourne School
      of English
Eckersley Oxford
English Language
      Centre
English Studio
English UK
Excel English
      Language School
Frances King School
      of English
Hampstead School
      of English
International House
      Newcastle
International House
      World
King Street College
Lake School of
      English
LAL Language and
      Leisure (England,
      Malta, South Africa,
      USA)
Langbourne College
London School of
      English
Malvern House
Melton College
Millfield Enterprises
Oxford Intensive
      School of English
      (Australia, England,
      France, Germany,
      Spain, USA)
Quality English
Queen Ethelburga's
      College
Regency College
Sheffield Hallam
      University
St Giles Colleges
      (UK, USA)
Study Group
      (Australia, Canada,
      England, France,
      Germany, Ireland,
      Italy, New Zealand,
      South Africa,
      Spain, USA)
Taunton
      International
      Study Centre
Wimbledon School
      of English

FRANCE
Accent Français
Alliance Française
      Toulouse
      Midi-Pyrénées
Alpha B - Institut
      Linguistique
Centre d'Etudes des
      Langues de
      Saint-Malo
Centre International
      Linguistique et
      Sportif (CILS)
Ecole Suisse
      Internationale
Education En
      France
IMEF
Inlingua Rouen -
      French in Normandy
Institut Catholique
      de Toulouse (IULCF)
International House
      Nice
Langue Onze
      Toulouse
Les Ateliers
      Linguistiques du
      Tarn
Les Cèdres
Odyssea - Institut
      Européen de
      Français
SILC - Séjours
      Linguistiques
      (England, France,
      Spain)
Université de Paris
      Sorbonne

GERMANY
Inlingua Munich
Prolog- International
      House Berlin

IRELAND
Cork English College
      / Language &
      Activity Holidays
Linguaviva Centre

ITALY
International House
      Palermo

MALTA
Burlington Academy
IH- Malta-Gozo
International English
      Language Centre
Lingua Time
Malta Tourism
      Authority

NEW ZEALAND
Auckland English
      Academy
Auckland Institute of
      Studies
Cathedral Lane
      Academy
Christchurch
      Polytechnic Institute
      of Technology
Hawkes Bay
      Polytechnic
Languages
      International
Rotorua English
      Language Academy
University of Otago
      Language Centre

POLAND
York School

PORTUGAL
International House
      Lisbon

RUSSIA
Language Link,
      Russia
Liden & Denz
      Language Centre

SPAIN
Colegio de Español
      La Janda
Escuela de Idiomas
      Nerja
Escuela
      Internacional
High Educational
      Studies
International House
      San Sebastian -
      Lacunza
International House
      Sevilla - CLIC
International House
      Valladolid
Kings College
      International
      (England, Spain)
Kingsbrook -
      Spanish for
      Foreigners
La Brisa
Malaca Instituto
OLE - Español en
      Andalucia
Taller Flamenco

SWITZERLAND
EF Language
      Colleges Ltd
      (Australia, Canada,
      China, Ecuador,
      England, France,
      Germany, Ireland,
      Italy, Malta, New
      Zealand, Russia,
      Scotland, Spain,
      USA)
Institut Richelieu

UKRAINE
International House
      Kiev

USA
American Language
      Communication
      Center
California School
      of English
California State
      University San
      Marcos
Columbia University
Diablo Valley
      College
ELS Language
      Centers
Intercultural
      Communications
      College
International House
      San Diego SCIEL
Kaplan Educational
      Centers (Canada,
      England, USA)
Monterey Institute of
      International Studies
University of
      California Riverside
University of
      California
      Santa Cruz
University of Illinois
      at Urbana-
      Champaign
Zoni Language
      Centers

WALES
CELTiC (Schools)
      Ltd


EDUCATION TRAVEL

AUSTRALIA
Australian Council
      for Private Education
      & Training

CANADA
Archer Education
      Group
Delta School District

ENGLAND
Oxford Brookes
      University

SCOTLAND
University of
      Glasgow

USA
Oak International