May 2002 issue

Travel News
Agency News
Agency Survey
Special Report
Market Report
Course Guide
City Focus

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New Zealand

Thank you to the following schools for participating in our survey: Academic College English, Auckland; Aspect ILA, Christchurch; Dominion English Schools, Auckland; Lake District Language School, Queenstown; Southern English
Schools, Christchurch; New Horizon College of English, Auckland; The New Zealand International College, Auckland.

Students from China dominated this issue's survey of students studying English in New Zealand, with a high number of respondents from one school skewing results slightly.

New Zealand feedback at a glance

Total number of students: 290, female 138, male 150 (unknown 2)

Average age: 21 years

Average length of programme: 16.6 weeks

Average number of students per class: 15

Average no. of hours of language tuition per week: 25.3

% of students who found their course through an agent or educational adviser: 65%

% of students who booked through an agent: 59%

% of students who had been on another language programme: 15%

% of students who would recommend their school: 69%

Respondents by world region of origin Top nationalities
Asia 84%
Central and Eastern Europe 2%
Western Europe 8%
North America 0.5%
Latin America 3%
Unknown 2.5%

In my class there are...
Too many students 27%
Too many students who speak my lang. 58%
Too many students from one other country 17%
None of these 19%
Unknown 1%

How will you use your English in the future?
For college study in New Zealand 42%
For college study in another country 7%
For college study in my home country 4%
For current or future work 18%
For pleasure only 6%
A combination of the above 22%
Unknown 1%

How did you find your programme? Compared with your home country, the cost of living in New Zealand is...
I saw it advertised 6%
I found it on the Internet 6%
It was recommended by an agent 65%
It was recommended by a friend/relative 20%
Unknown 3%
Higher 66%
Lower 20%
Same 14%

Before looking for your course, did you know where you wanted to study? Did you book your course through an agent or educational adviser?
Yes (80%)
No (15%)
Unknown (5%)

Yes (67%)
No (26%)
Unknown (7%)

Yes (44%)
No (46%)
Unknown (10%)
Yes 59%
No 32%
Unknown 9%

Standard of your social programme Standard of your academic programme
Excellent 15%
Good 37%
Satisfactory 30%
Poor 10%
Unsatisfactory 2%
Unknown 6%
Excellent 9%
Good 46%
Satisfactory 32%
Poor 8%
Unknown 5%

Standard of your accommodation Standard of the teaching
Excellent 16%
Good 40%
Satisfactory 30%
Poor 8%
Unsatisfactory 1%
Unknown 5%
Excellent 36%
Good 51%
Satisfactory 10%
Poor 1%
Unknown 2%

How easy was it to practise English with native speakers?
Very easy 7%
Quite easy 42%
Quite hard 44%
Very hard 6%
Unknown 1%

Student nationality
Chinese students made up the largest single nationality in this issue's survey, with 67 per cent of respondents coming from this country. However, one of the seven schools that took part in our survey admitted that the large numbers of Chinese students at their school - 91 per cent of their students who took part in our survey were Chinese - were due to the fact that they offered academic English programmes which were very popular with the Chinese market, and also because they did not have a quota to limit Chinese student numbers at their school. When the results for this school were disregarded, 20 per cent of the remaining students came from China.

Student age and motivation
The age range of students who answered our survey was quite broad, ranging from 14 to 47 years, yet the majority of respondents - 87 per cent - were aged between 16 and 25 years. The largest student age group was the 16-to-19 year old category, with 47 per cent of students in this age range, and the average student age was 21 years - a decrease on last year's average of 24.7 years old. The lower average age of students who took part in this issue's survey is reflected in their reasons given for studying. Forty-two per cent of our respondents said that they wanted to learn English for further college study in New Zealand - including 76 per cent of all our Chinese respondents - compared with just 20 per cent in our previous survey (see Language Travel Magazine, April 2001, page 22). Last year, the largest percentage of students was learning English for work purposes, which corresponds with the higher average age of students last year.

Student enrolment
The percentage of students who booked their course through an agency increased slightly this year with 59 per cent of students using agents compared with 54 per cent last year. However, it is interesting to note that while 59 per cent of students reported using an agent to book their course, a larger number - 64 per cent - claimed that they initially found out about their course through an agency. Overall, 38 per cent of students, from a variety of nationalities, who found out about their course through an agency did not also book with the agency.

Standard of the schools
A relatively low 69 per cent of students said that they would recommend their schools to others this year, compared with 90 per cent of last year's respondents. For all schools except one, however, a higher recommendtion rate was recorded - 84 per cent said that they would recommend their school to others. Overall, a high proportion - 75 per cent - of students who said that they would not recommend their school also reported that there were too many students of their own nationality in their class. Eighty-one per cent of students who felt this way were Chinese. Across all schools, the standard of teaching was considered the highest among students, with 87 per cent rating it as either excellent or good.