New Zealand student visas move online

09, September, 2014

Immigration New Zealand (INZ) has launched its new Online-Student visa application service, available for full-fee paying, scholarship, exchange and English language international students.

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The student visa stream is the first of INZ’s services to go live and is part of the Vision 2015 plan to provide better customer service and immigration outcomes for visa applicants.

International students can now apply, pay fees and upload documents online. Until the widespread introduction of label-less visas (e-visas) next year, students will still need to submit their passports to a Visa Application Centre (VAC) offshore, or the INZ Palmerston North office if applying from inside New Zealand.

From 2015, study travel agents and other third-party partners will be able to apply for visas on behalf of their student clients.

INZ General Manager, Stephen Dunstan, said, “The launch of student visas online has been a great success and will give our customers a much-improved service. This is a significant first step in moving as many of our services online as possible.”

“When fully implemented, Immigration Online will mean that INZ will have more flexibility to respond better to customers’ needs and expectations,” said Dunstan. “Customers will have a more personalised service through being able to use the Real Me logon service under which the same logon details can be used to access other participating government service providers’ online services.”  

A statement from INZ on Vision 2015 said its performance has lifted markedly in recent years, as measured by visa processing times, and that the online system would allow INZ to deliver further efficiency improvements for less cost.

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